Privacy Policy
Last updated: 31 October 2025
This Privacy Policy describes how Kelburn Property Clearance ("we", "us", or "our") collects, uses, and protects your personal information when you use our website kelburnpropertyclearance.co.uk or contact us.
What Information We Collect
- Personal Information: When you contact us via email, phone, or web forms, we may collect your name, email address, telephone number, and any other information you choose to provide.
- Usage Data: We may collect information about how you use our website, such as your IP address, browser type, pages visited, and time spent on the site. This is typically collected via cookies and analytics tools.
How We Use Your Information
- To respond to your enquiries and provide our services
- To process quotes and bookings
- To improve our website and services
- To comply with legal obligations
Lawful Basis for Processing
We process your personal data on the basis of legitimate interest (to respond to your enquiries and provide our services), contract (to fulfil a booking or quote), and legal obligation (to comply with applicable laws).
How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service providers who help us operate our website or deliver our services (e.g. IT support, email hosting)
- Legal authorities if required by law
How We Protect Your Information
We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure.
How Long We Keep Your Data
We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by law.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (in certain cases)
- Object to or restrict processing of your data
- Withdraw consent (where applicable)
To exercise your rights, please contact us at kelburnpropertyclearance@gmail.com.
Cookies
We use cookies and similar technologies on our website. For more information, please see our Cookie Policy.
Links to Other Websites
Our website may contain links to other sites. We are not responsible for the privacy practices of those sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at kelburnpropertyclearance@gmail.com.